HART logistics is a leading one-stop freight forwarder in China. We provide 100% safe and secured pickup and delivery service in China and other countries in the world.
Book a pickup and delivery service from Hart Logistics at a cheap rate. We have a strong network in every major seaport, airport, and rail station in China. Just give us the address of your seller and we will transport your shipment with proper care.
We have a dedicated and experienced customs clearance team to clear your shipments from the customs department. You don’t need to hire a customs broker and a pickup service to deliver your shipment to your warehouse. We manage both for your anywhere in the world.
We also provide a courier pickup service in China. If you need a courier pickup and delivery service you can get it from us at a cheap rate.
Our Other Services Besides Pickup and Delivery
Air freight is a fast shipping method and with Hart Logistics you will get the fastest air freight service at a comparatively low cost than other companies with additional customs clearance service.
If the country you are shipping from China allows rail freight service then it takes our rail freight service at an affordable price. We also provide additional customs clearance service with our rail freight service.
We provide 20-ft and 40-ft containers for FCL shipping. We ensure containers with all the facilities your goods will need. You can take our customs clearance service with your FCL shipping.
If you don’t need a full container you can book an LCL shipping with us. We ensure that your products won’t contaminate or damage through the journey. We also offer additional customs clearance service with it.
Door to Door Shipping
We have a great reputation for our door to door service. Give us a call and send the addresses and relax. We will take care of your shipment and delivery to your warehouse from China.
We provide the cheapest express courier service from China to anywhere in the world. We also offer services from UPS, FedEx, DHL, and other large companies at a cheap rate.
With an expert and dedicated customs clearance team, you can receive your shipments from the customs department smoothly without paying an extra single penny.
We have warehouses in China and in more than 20 countries worldwide. We can also arrange a modern warehouse wherever you want at a cheap rate.
If you are an Amazon FBA service holder choose our FBA shipping. We deliver your goods from China to an Amazon warehouse with exceptional care.
Why Choose Hart for Your Pickup and Delivery?
We have a deep understanding of the market. We maintain our focus on systemization and standardization so that we can arrange pickup delivery services effortlessly.
Cheap Shipping Rate
Cost is important in international trade and we always thrive on providing the best price for regular pickup delivery and courier pickup and delivery service.
We focus on standardization so that we can quickly respond to your message. Pickup and delivery is a complicated process and we are never late to respond on anything through the process.
For courier pickups service to FCL pickup and delivery systemization is the key. We have our dedicated in-house developers who are continually working on developing and maintaining a robust system.
Control is everything in international trading. To ensure the highest standard we never lose track of your pickup delivery service as we have a dedicated man in every node watching through the software.
Custom Clearance Service
A strong and efficient customs clearance team is mandatory for making your delivery process easy and smooth. We have the best customs clearance team in China.
Wide coverage is essential for maintaining an excellent pickup and delivery service. We have offices in more than 20 countries in the world to ensure that.
Highly Trained Team
Picking up and delivering both needs a well-trained team. We have trained the team to do so and we regularly train them to maintain the service we are providing.
We maintain the highest standard of professionalism so that we can pick up your products with care and deliver it smoothly to your doorstep.
Qualifications and Honor for Pickup and Delivery
NVOCC Business Operation Qualification Registration Certificate
The Chinese government provides the NVOCC certificate to those that can qualify for the standard set by them. An NVOCC certified freight forwarder has many advantages over normal freight forwarders such as having the capability of issuing its own bill of lading.
Member Unit for SIFFA
SIFFA is a social organization with a legal personality approved by Shenzhen Civil Affairs Bureau. The mission of SIFFA is to guide, protect and coordinate the members to exchange information, coordinate relations, and enhance cooperation to promote the international freight forwarding industry.
Pick up and Delivery Service | The complete FAQ Guide
An organized pick and delivery service are essential for international shipping. On several incoterms, you can be responsible for picking up your shipment. In those cases, you can hire a freight forwarder to pick up and deliver your goods. Hart Logistics provides excellent pickup delivery service worldwide. Do you want to know more about pick and delivery services, read our complete FAQ guide on this topic?
Table of Content
- What Is A Pickup And Delivery Service?
- What Options Do I Have For A Pick And Delivery Service?
- How Do I Pack My Goods Before A Courier Pickup
- What Are Incoterms?
- In Which Incoterms Will I Need A Pickup Service?
- How Do I Arrange A Courier Pickup?
- How Can I Get A Pickup And Delivery Service For FCL shipment?
- How Can I Get A Pickup And Delivery Service For Lcl Shipment?
- How Can I Get A Pickup And Delivery Service For Rail Freight?
- Does Ups Pick Up In China?
- How Do I Schedule A Pickup With Dhl?
- How Long Does It Take For Dhl To Pick Up A Parcel?
- How Does A Courier Charges For Pickup And Delivery?
- Which Items I Can Not Send By Courier Service?
- What Happens If My Goods Are Lost Or Damaged By The Pick And Delivery Service Company?
1. What Is A Pickup And Delivery Service?
Pick, and delivery is an optional service provided by the freight forwarders.
With this service, a shipper can bring his/her shipment from the manufacturers’ place to the port.
Again, the buyer can transport the shipment from the port to his/her warehouse.
Postal and small package courier pickup and delivery service provide pickup and delivery service as a standard service rather than an optional service.
You will also be eligible for courier pickup service with some special package or shipping methods.
Freight forwarders offer international door-to-door service all over the world.
If you choose a door-to-door shipping method for your shipment, you will get the pickup delivery service by default.
Here the freight forwarder will courier pickup your shipment from the manufacturer or the seller.
They will transport the shipment to the port of origin and then to the destination port.
After reaching the destination port, the freight forwarder will provide pick up and delivery service and deliver the shipment to your location.
2. What Options Do I Have For A Pick And Delivery Service?
You can get a pick and delivery service from multiple agencies.
But before calling an agency, you have to prepare your package.
Don’t depend on the courier pickup service for packaging your items.
If you are shipping a large number of products, ask the warehouse company to pack your products, maintaining the manufacturer’s guidelines.
After you have completed all the preparation, it’s time to call a company that provides pickup and delivery services.
You can call a courier pick up service for picking up your goods.
Most express shipping companies such as FedEx, DHL, UPS, TNT provide courier pickup and delivery services.
Courier pickup and delivery services offer various types of pickup and delivery services.
Such as you can use a door tag pick system from a courier pickup service, and they will notify you when they are coming.
You can schedule a pickup time with a courier pick-up service and deliver your item at that time.
You can also use a regular scheduled pickup and delivery service.
For a large number of products, you should hire a freight forwarder pick and delivery service.
Freight forwarders are experts in handling a large number of products.
In Hart Logistics, we provide excellent pickup and delivery service all over China.
You can use our service for your LCL, FCL shipment, rail freight, or train freight service.
3. How Do I Pack My Goods Before A Courier Pickup
Packing can be tiresome work, especially if you are doing it at home.
But you can make the packing process more manageable with the right tools and using the correct method.
If you need to pick up and deliver your goods from the warehouse to port or port to the warehouse, you don’t need to pack.
But in that case, you must supervise the packing because loose packaging can damage your goods.
A courier pickup service and any other pickup and delivery service won’t take responsibility for loose packaging.
From our experience, we have prepared some tips for you so that you can properly pack your goods:
- Household rope or sellotape is not ideal for parcel packaging. So, do not use those while preparing for a courier pickup and delivery. Use strong parcel tape to keep your items safe and secured.
- Use the appropriate tag for fragile items. If the courier or pick up delivery service agency has its own tagging, DO NOT remove it or substitute it. In some delicate situations, machines handle your goods and they can not read.
- Don’t use household sellotape or rope to seal your parcel. Keep your contents safely inside by using strong parcel tape.
- Do not use damaged boxes for shipping your goods.
- If you are using UPS as your courier pickup and delivery service, do not shrink wrap your cardboard. UPS will charge you more if they find shrink wrapping.
- Don’t mix different types of items. Some items are fragile, and some are rigid. It would be best if you packed accordingly so that you can arrange them properly and inform the courier service how to handle which package.
4. What Are Incoterms?
International Chamber of Commerce or ICC issues 11 separate sets of rules defining seller and buyer’s responsibilities for international trade known as “Incoterms.”
According to the incoterms, both parties have specific tasks.
Incoterms also define who will take the risks of the shipment from which point.
The transaction method also is defined on the incoterms both parties agree on during the trading process.
For a smoother, trade incoterms are highly important.
Who will take responsibility for the pickup and delivery service also depends on incoterms.
The 11 Incoterms Rules
EXW or Ex Works – The seller or manufacturer ensures that the shipment is ready to transport to its location.
The buyer receives the goods from the location and transports them to his/her own location.
Pickup and delivery costs are the buyer’s responsibility.
The buyer also bears the risk of damage and loss before it reaches the final destination.
FCA or Free Carrier – Here, the seller delivers the goods to the first carrier.
The seller will bear the cost of transporting the goods to the port, the customs clearance, and the buyer will pay the port charges.
Their buyer will be responsible for other costs and risks.
CPT or Carriage Paid To: This is similar to FCA. Here the seller brings the goods to the first carriage or any other nominated person by the buyer.
The seller will be responsible for all risks until the goods are delivered to the nominated person.
FAS or Free Alongside Ship: The seller will transport the goods to the port and place them alongside the ship.
Here the seller is responsible for transporting and export clearance.
He will also pay the port charge.
After receiving the goods alongside the vessel, the buyer will take responsibility for risks and transport them to his/her warehouse.
FOB or Free On Board: The seller will transport the goods from the warehouse to the port.
He/She will clear the export customs duties, port fees and upload the goods on the vessel.
The seller and buyer both will share the risk from the moment the shipment is on board.
CFR or Cost And Freight –Seller, must pay the costs and freight to bring the goods to the port of destination.
However, the risk is transferred to the buyer when the goods are loaded on the ship.
CIF or Cost Insurance And Freight: CIF is similar to the CFR. The seller will transport the goods to the port, pay the export duties and upload the shipment to the vessel.
In addition, the seller will pay the insurance fee. Like the CFR, both parties will share the risks after the goods are on board.
CIP or Carrier And Insurance Paid To – Here, the seller will pay the carriage cost and insurance fee.
But the risk will stay on the buyer after the goods reach the first carrier.
DDP or Delivery Duty Paid: With this incoterm, the seller is responsible for delivering the goods to the final destination.
The seller will pay all the costs and risks. The buyer’s responsibility is only unloading the shipment.
DAP or Delivered At Place: The seller will pick up and deliver the product from his/her place to the destination.
It a bit similar to DDP, but both have some significant differences.
In DAP, the buyer will be responsible for import customs clearance, Vat, and Tax and unloading the products.
DPU or Deliver at Place Unloaded: Here, the seller takes all the responsibilities to deliver the goods to the buyer’s place.
Unlike DDP or DAP, here the seller also unloads the goods to the buyer’s warehouse.
FAS, FOB, CFR, and CIF these incoterms apply to inland water and sea transport.
Other incoterms are for any mode of transport.
You must understand the incoterms before starting international trade.
The shipment costs and risks depend on the incoterm you agreed with your seller.
5. In Which Incoterms Will I Need A Pickup Service?
There are 11 incoterms in international trade.
These incoterms describe the risk, costs, and other responsibilities of the buyer and the seller.
If you choose EXW or Ex-works, you will be responsible for picking up the goods from the manufacturer’s location.
If you choose CPT incoterm and nominate a person for the trade, the person will be responsible for pickup.
If you choose any of the DDP, DPU, or DAP incoterms, the buyer will be responsible for pickup and delivery service.
The incoterms are not based on the delivery and pickup responsibilities only.
So, before choosing an incoterm, you should know every detail about it.
If you want to know more about incoterms you can watch the following video
6. How Can I Get A Pickup And Delivery Service For FCL Shipment?
You can hire a freight forwarder for pickup and delivery service for your FCL shipment.
China is the global export leader and exports more than 2.5 trillion US dollars worth of products worldwide.
China is a busy country in terms of international trading, and most of the trades happen via the sea route.
So, you have to prepare early for pickup delivery service for your FCL shipment.
If you are shipping in peak season or Chinese holidays, you have to be double concerned. Otherwise, you can lose your place on the sea freight.
Hart Logistics has stable business with all the ports and offers special service during Chinese holidays.
We provide fast and secured pickup and delivery services anywhere in China.
7. How Can I Get A Pickup And Delivery Service For LCL Shipment?
If you are not dealing with a large number of products, LCL shipping is the best bet for you.
Less than a container shipping method is a money saver compared to other modes of shipping (i.e., air freight, train freight).
You have to deliver your goods to the port so that you can load them on a container with other exporters’ products.
A pickup and delivery agency can help you deliver your goods to the port.
Hart Logistics offers a pickup and delivery service for your LCL shipment at a cheap cost.
Every truck we use for pick up and delivery service has insurance to ensure that your goods are safe with us.
8. How Can I Get A Pickup And Delivery Service For OGG or Out Of Gauge Cargo?
OGG or out of gauge are shipments with the larger size.
If the shipment you are bringing from China is enormous and can not be loaded in a 40-ft container, that is classified as an OGG cargo.
You have to bring your cargo from the manufacturer’s area to your loading port.
Very few agencies have the ability to pick up and deliver such a large container.
Hart Logistics has the best pickup and delivery solution for your out-of-gauge cargo.
We arrange affordable truck service and necessary tools to transport your OGG cargo to the port of origin.
If you need assistance in countries other than China, you can also tell us.
We have connections in most countries in the world to provide the best pickup delivery service for your OGG shipment.
9. Does UPS pick up in China?
UPS offers more shipping options than any other express courier service in China.
You can arrange a pickup delivery service with UPS from China to anywhere in the world.
UPS has an on-call shipment collection service all over China.
You can take courier pickup and delivery service from UPS using any of the following methods:
- Daily: UPS has a daily stop service near your location. You can call them to know the location and hand over your package to the pickup driver.
- Same Day: If you have an urgent parcel, you can use the same-day service from UPS. The service is not available all around China, but you can get this service in most large cities. A UPS driver will pick up your product on the same day you call them and deliver it to the location you want.
- Occasional: UPS will collect your product occasionally and deliver.
You can make the arrangement by contacting the local UPS office at your location.
10. How Do I Schedule A Pickup With DHL?
DHL is one of the best courier services globally, and they provide great pickup and delivery service in China.
Scheduling a pickup and delivery service with DHL is straightforward, and you can do that using their online portal.
DHL collects products from your office or house and delivers them anywhere in the world.
You have to provide the following information for scheduling a pickup with DHL:
- Provide the account number if you don’t have to register for it.
- Provide Pick-up location contact.
- Provide exact pickup location address.
- Provide detailed information on where the package is located.
- Tell them how many packages you will transport.
- Provide the weight of the shipment.
- Provide your contact number and email address.
- Select when you want DHL to pick up the shipment.
DHL does not accept cash, checks, or money orders for courier pickup and delivery service. These services are only available for DHL service points.
11. How Long Does It Take For DHL To Pick Up A Parcel?
DHL will pick up your parcel as fast as possible.
The full pickup and delivery process will take 7 days at best.
DHL will notify you when they deliver the parcel to the destination location.
The receiver can receive the parcel within a week, and after that, DHL will send it back to the sender.
12. How Does a Courier Charges For Pickup and Delivery?
The Courier pickup and delivery service are expansive, and the price depends on various factors.
Here are the factors that impact the price for a Courier pickup and delivery service:
Actual and Volumetric Weight
International shipment cost largely depends on the weight. They use a term called ‘volumetric weight’ to calculate the cost of your shipment.
If the actual weight is less than the Volumetric weight, then the courier service will charge you for Volumetric weight.
Again, if the actual weight is greater than the volumetric weight, the express courier service will charge you for your shipment’s actual or regular weight.
If you are not a regular shipper, this can be a little bit confusing for you.
But the calculation is simple, and you can find the weight you will be charged for using the following formula.
Just remember this easy formula of 1:200.
Suppose you have a one cubic meter package.
If the actual weight of your package weighs lower than 200Kg, you will be charged 200 KG.
If the actual weight is more than 200KG, then you will be charged for the actual weight.
So, before sending your courier, you should find out the volume and weight of your package.
If you want to know more on how to calculate the weight watch the video
The size of your package is also critical. Remember, the courier service cares for space very much. So, try to lessen the package size to reduce the pickup and delivery cost.
The shipping route plays a vital role in the price.
You will have to pay less if you are shipping to Asia or Europe from China.
But if you are shipping to Africa, you will have to pay more.
Type Of Goods Or Freight
If you are shipping valuable, sophisticated, or fragile goods, the courier service has to handle the parcel delicately.
In that case, the shipping agency might add an additional charge.
If you send a local parcel, you don’t have to worry about the customs charge so that the shipping rate will be less.
If you are dealing with international shipping, you have to pay the customs duty, and the charge will rise.
Most international express courier services charge high for their pickup delivery service.
Freight forwarders, on the other hand, charge less.
In Hart Logistics, we offer international courier services all over the world at a cheap rate.
Moreover, we have contracts with UPS, DHL, FedEx, and other prominent international shipping courier services.
You can use their service from us, and we can give a cheap rate that you won’t get directly.
This is another thing to look for when you are calculating your pickup and delivery service.
There is no international standard tariff for express couriers.
Every courier implies its own tariff depending on various factors.
Some companies have special tariffs in particular regions or countries.
So, compare tariffs from different companies before you fix an express courier service.
13. Which Items I Can Not Send By Courier Service?
You can not send those items that are forbidden in every country.
For example, you can send drugs such as Cannabis resin, Cocaine, LSD, Opium, Narcotics, Morphine, Psychotropic substances using a courier service.
You can not send animal products like fur, skins, and horn products (i.e., Ivory) also.
Transporting weapons without legal permission is also forbidden in every country, so never try to export guns or swords using a courier service.
Some countries have special bans on some products.
If the goods are termed as dangerous goods you also can not ship without legal permission.
It is better to ask the courier service before you deliver your product if you are confused about the goods you are shipping.
14. What Happens If My Goods Are Lost Or Damaged By The Pick And Delivery Service Company?
That is highly unlikely, but a bad thing happens.
If the courier service lost your product in transit or any other point, you could demand compensation.
Upon your demand, the courier service will provide you the compensation, but that will not cover the total price of your goods.
You should read the terms of agreements before sending valuable products using a courier pickup and delivery service.
Pickup and delivery are very important while you are doing international trading.
A terrible decision there can damage your whole shipment.
It would be best to rely on an experienced freight forwarder for pickup and delivery service as they know how to handle international shipments.
Hart Logistics is one of the best freight forwarders in China and provides excellent pickup and delivery service worldwide.
Do you have anything to pick up?